24x7x365 Help Desk / Support Desk
For real peace of mind, not just a sense of it.
The knowledge that the systems you have invested in are being monitored, managed and operating all day and every day is valuable enough.
How valuable is it to know that if something was to go awry in the middle of the night on a Sunday, and you or your staff could call your IT Services Firm, and have someone you may actually know, working on your situation?
This is what Agility has been providing for clients for more than 15 years. Agility knows how important I.T. systems are to your business and how important your business is to you. Sometimes the most important work happens after hours, weekends, or while you are out of town. Agility's size, flexibility, and commitment to being there for your company, when you need us, may sound a lot like and an marketing blurb, but it certainly is part of our Managed Services approach, a fundamental tenet to how we partner with our clients, and a big reason clients refer us to their colleagues and friends.
Agility's people and clients are our most important asset, because experienced people are the true key to doing things right our Help Desk is staffed by Senior Network Consultants only. We do not torture our clients with multi-tiered levels of support - experienced people respond and get the root issue in the right way as quickly as possible; creating efficient, long-lasting help from a true Help Desk.
Call us at (312) 775-1398 to learn more about the benefits of becoming a client.