Last Modified on Wednesday, January 30, 2008

FOR IMMEDIATE RELEASE

Looking for 30% of Your Computer System Headaches and Costs at Your Small Business to Disappear?
 
Agility Networks has hundreds of clients in the same boat: They have all seen a sharp reduction in chaotic and reactive spending on their computer networks and have an outsourced I.T. department adding value to their company.

It’s all due to the constant vigil of smart agents deployed on their networks. 

"We've essentially unleashed thousands of canaries in the coal mines of our clients' systems,” says Chandler Denny, Agility’s founder and president.  “This keeps everyone focused on management, not reaction.  When we spend less time chasing problems and more time adding strategic value, we have ecstatic clients and more empowered consultants.”

These “canaries” are deployed to printers, laptops, servers, and other devices throughout a client’s network to monitor the health and status of the network.  If there is a problem -- anything from a failed login to a server going down -- it is immediately reported to Agility, 24 hours a day 7 days a week.

Joette Murray has been a senior network consultant at Agility for three years. Since agents were deployed on her clients’ networks, she has seen a significant decrease in hours billed to her clients and her own travel times and expenses have decreased.  The agents are allowing her to complete most tasks remotely.

“Instant access with no client intervention is very handy,” says Murray.  “It can be difficult, at times, to physically get to a computer that needs critical work to be done.  I feel like I have hundreds of little assistants working for my clients.”

For example, she recently received a call from a Kim Pierce, of ALFA International, a global network of independent law firms. Pierce couldn’t log on to their system because of a corrupted profile.

“I couldn’t get on site right away, but I was able to log on to the computer remotely and solve the problem without travelling to the client,” Murray says. “Kim had an unusable laptop before lunch and a working one when she got back.”

Pierce adds, “Joette used to be here a solid four hours every three weeks to maintain the network. Now we are running more smoothly and only need routine maintenance on our systems once per month and rarely for four hours.”

Agility has had to adjust.

"Our new way of doing business is so good it’s bad," says Denny, "30 percent of work that we normally bill for disappeared in less than 45 days and really threw us for a loop. We knew this technology would help our clients be more efficient, but we didn't expect our consultants to see this happen almost overnight."

The huge reduction in revenue doesn’t concern Denny.

"The revenue will come back in the form of our consultants’ ability to do more with fewer resources and at a lower cost to our clients,” he says. “Most importantly, the level of client and consultant satisfaction is higher than ever.”

Agility is the technology advocate for businesses and organizations in the Chicago land area. Since 1994, Agility has maintained its focus on providing technology-related services and solutions to its clients by developing long-term relationships built on prudent growth and efficient management of our client's technology assets.  Agility is a Microsoft Gold Certified Partner (the highest level of Microsoft recognition) and holds high-level partnerships with industry leaders, such as IBM, HP, and Cisco.  Agility can be found on the Internet at www.agilitynetworks.com or by phone at (877) AGILITY.