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Managed Services (AMP)

Managed Services by Agility (AMP) Overview

Regardless of business or organization's size, Agility is saving up to 30% of network management fees through utilization of AMP Managed Services. The products and systems are truly ground-breaking and over 9 years has been invested in perfecting the products, processes and service delivery.

Agility is leading the Managed Services industry in Chicago through adoption of new, efficient tools and folding them into our proven and effective processes that have kept us in business for over 15 years. The Agility Management Platform (AMP) has made us more efficient and frees our consultants and clients to do more with less.

Agility has found that a proper implementation of AMP (a Managed Services offering that is a mix of software, hardware, processes and people) at businesses and organizations with between 10-2000 computers can save over 30% of time and resources that a computer network system demands. Agility's adoption of Managed Services in 2001 has evolved into a major part of our offering due to its proven ability to save money. 

Our Managed Services offerings are delivered in three primary ways:

 

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Full Network Management with Agility Consultants/Tools

Your Network, Our Toolset – The Agility Management Platform

Fully Managed AMP Clients can rely on and expect their primary consultant to have up-to-the-minute, intimate knowledge of the operational status of your network, monitor predictive software to stay ahead of issues that can impact productivity, quick response time in the unfortunate instances that cannot be predicted and access to centrally managed auxiliary services (i.e. AV and Backup).  The use of AMP is the only way that a Fully Managed AMP Client can receive top-notch levels of service at affordable rates.  When the consultant *does* have to step in and do hands-on, billable work, the time needed to complete that work is minimized through the right knowledge and the power of the toolset to enact that work.

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Assemble our tools and people to fit your business needs

Maybe you are looking for a world-class managed services toolset, without the time, energy or budget to purchase and customize your own?

You’re happy with your existing staff and “in house” skills, and don’t see a need to add on a consulting company, but are interested in the benefits of a managed services product.

Are you looking for a partner who will have your best interests at heart?

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Client-Administered Managed Services (AMP) Clients

Your Network, Your I.T. Staff our Support Team

A new category of AMP Clients has entered the Agility lexicon – Client-Administered AMP.  This is a type of engagement where a client, for different reasons wants and needs to retain primary responsibility for their own network, but still relies on a relationship with Agility for various types of assistance and interaction.  In this type of engagement, we make the Agility Management Platform available directly to the IT staff of the client, empowering them with the same efficiencies we enjoy at all of our managed clients.

Client Administered AMP Benefits include;

• Centrally Managed Anti-virus and Backup
• AMP Reporting and diagnostics
• Access to the leading Managed Services platform at a fraction of the cost.
• Virtual Staff Augmentation with access to the Agility Support team and the AMP Administrators Team
• Up-front, on-site training and education credits
• Individual Client Administrator Login for your staff to help monitor and manage efficiency
• AMP standardizes tasks by using a central deployment site for changes to your networks 

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The Agility Management Platform (AMP) Customization

Agility can bend AMP into any size, shape or function your business needs

Utilizing our Managed Services Toolset to Accomplish Your Company Needs

If Fully ManagedSupplemental AMP Managed Services, or Client Administered AMP Managed Services offerings don't apply to you needs or if you would like to have an in-person discussion to determine your needs and the best fit for your company, please call to discuss.

Give our Client Engagement team a call at (312) 608-5534 and we will set up a time when you can meet and discuss your situation with a Client Engagement Specialist, an Agility Management Platform Administrator, and a Senior Networking Consultant – bring all the heads together to figure out our best-fit offering for your specific needs.

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What Clients are Saying

We share an office with another law firm - I tangibly get to see the difference in the way [Agility] manages our computers when I hear the other company in our suite quibble over service levels and invoices with their I.T. guy - Thomas M, Esq.