Purpose of Job:
To provide our small and medium business clients with expert consulting, management, implementation and innovation for their Information Technology needs; from strategy to execution and all points in between.
Chicago based consulting, managed services, application development, and SEO/SEM company is seeking additional Senior Level Computer Network Consultants for the consulting/managed services department of Agility to directly manage and maintain several assigned clients’ I.T. needs and day-to-day relationships. Our professionals understand the tight dependency between technology and business operations, combining a deep technical understanding of industry standard network infrastructure(s), technical solution trends now and on the horizon, importance and challenges of long term client relationships, and trusting in peers and colleagues as resources for executing job duties.
Agility consultants are able to communicate and operate at both high and low technical levels. Build a professional rapport between clients and Agility. Be accountable and interested in the full life cycle of on-going client management. Participate in portions of the sales process and new client engagement activities. Drive the importance of manageable and stable IT environments. Document effectively and thoroughly clients’ systems for information sharing and team involvement and support. Become knowledgeable on clients’ businesses and processes to best manage and innovate in their operational interest.
Be actively involved in Agility’s internal activities, meetings, surveys and culture. Share knowledge, discoveries, ideas, challenges and solutions with peers and managers. Direct your career and consultative skills through collaboration, observation, training, periodicals, seminars, conferences etc… Agility professionals are all influencers on how we conduct business internally and externally, and all work to form the future of the firm as a whole.
Required skills and attributes
- Proficient to expert abilities in Window Server & Client Operating Systems in production networking environments, to date.
- Proficient to expert abilities in MS Exchange 2003 to 2007 (2010 desired – not required)
- Proficient to expert abilities in Active Directory, DNS, Security, Network Design, VPN, Thin-Clients, Terminal (Remote) Services, Troubleshooting, Business Class Servers, Workstations, Notebooks, Firewalls, Switches, WAPs, routers, print and imaging devices and solutions, UPS, environmental management, data back-up/restoration.
- Familiar to Proficient in secure remote connectivity solutions, VPN, Private circuits, MPLS, RPC/HTTPS, SSL, web certs. etc…
- Beginner to Expert in Virtualization, NAS, SAN, Fiber-channel, shared storage, blade chassis utilization.
- Proficient in Managed Services concepts and technology, centralized management and monitoring.
- Disaster recovery planning and solutions.
- Proficient in virus, malware, and end-point security technologies.
- Proficient with mobile messaging technologies
- Understanding of Cloud computing, SAAS, hosted systems
- Familiar with MS SQL and other database platforms (Agility’s Applications Solutions Group handles items beyond the foundation/infrastructure of such solutions)
- Comfortable and confident as sales support / sales engineer (this is not a sales position; sales support/initial engagement help only).
- Able to build professional relationships with C level and end-user contacts at clients.
- Desire to work closely with peers, managers, and clients to elevate your business and technical acumen (which includes exchanging ideas, thoughts, peer-review, etc.).
- Ability to give constructive criticism to peers, managers and sometimes clients.
- Provide potential solutions along with discovered or created problems
- Manage difficult professional social situations calmly and tactfully.
- Willing to continue to train, educate peers, have a desire to constantly find better, more efficient ways to bring value to yourself, peers, clients, and clients’ I.T. systems.
- Desire to learn and maintain technical certifications offered and supported by Agility.
- Share knowledge through developing training or presenting to peers and clients.
- MCSE and or current Microsoft equivalent certification and specializations.
- CCNA, CCSP and specializations
- VCP, VCAP and specializations
- Familiarity with Macintosh in a networked environment, and or ACSP, ACTC, ACS
- Familiar to proficient in MS Sharepoint and or MOSS collaboration servers