• 1: Home
• 2: Our Services
  • 2.1: Network Management
    • 2.1.1: Full Network Management Services
    • 2.1.11: Backup Solutions
    • 2.1.12: Anti-Virus Solutions
    • 2.1.13: Firewall/Perimeter Security
    • 2.1.14: File and Print Servers
    • 2.1.15: Email Servers Solutions
    • 2.1.16: Database Servers
    • 2.1.17: Desktop Management
    • 2.1.18: VoIP Phone Solutions
    • 2.1.19: Switches
    • 2.1.20: Web Servers
    • 2.1.21: Thin Client
    • 2.1.22: Cabling
    • 2.1.24: Routers
    • 2.1.28: Chicago I.T. Consultant
    • 2.1.29: Chicago Technology Services
    • 2.1.30: Chicago Microsoft
    • 2.1.31: Chicago I.T. Firm
    • 2.1.32: Chicago Information Technology
    • 2.1.33: Chicago I.T. Company
  • 2.2: Application Development
• 3: Our Approach
  • 3.1: Client Site Meetings
  • 3.2: System Discovery
  • 3.3: Proposals
  • 3.4: Sales FAQ's
• 4: Our Clients
  • 4.1: Customer Sizes
  • 4.2: Customer and Agility Locations
  • 4.3: Customer Business Types
• 5: Careers
  • 5.1: Senior Network Consultants
  • 5.2: Senior Software Analysts
  • 5.3: Apply On-Line
• 6: Contact Us

Sales Frequently Asked Questions

Q: Do I have to sign a long-term service agreement?
A: No, Agility services are like a utility, pay for what you use. Our clients do business with us because they want to, not because they have to.

Q: Is my business too small or too big for Agility?
A: Agility works in a wide range of capacities. Typically, we act as our client's IT departments (CIO to Technician) when the computer network is comprised of fewer than 200 computers. However we do work with larger firms that need a deep-level of experience in a particular area. If there is ever any question, Agility has countless references along a long-range capacities at various sized companies and projects.

Q: Do you charge for travel time and parking?
A: No. (out of town flights and the like are exceptions).

Q: Will you support my Macintosh workstations?
A: No, we are not Mac experts. We do however have a partner for this in the event you have a few Mac's on the network and primarily use Windows based software.

Q: What kind of response times can I expect?
A: Almost immediate; we have a staffed help desk during business hours. The help desk staff is comprised of senior-level consultants. We have substantial investments in technologies that allow us to solve many issues remotely from the help desk. Also, due to our size and number of branch offices (dozens of consultants in multiple branches in the Chicago area) we are able to have a consultant on-site quickly for acute needs.

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